South Pacific Viscose (SPV) required an education video that explains its customers the proper handling of SPV’s fibers. Our principal worked together with the client to get a good understanding of the educational message that needed to be conveyed for this video. Subsequently a storyboard was created that formed the basis for a video that in an easy-to-understandable manner elucidates all relevant aspects and shows SPV’s customer how to achieve optimal performance through proper handling of the fibers. The video was delivered to the client in an English and an Indonesian version.